Document Details

Document Type : Article In Conference 
Document Title :
Data Mining for Customer Query in ERP Model- A case study
مهام التنقيب عن البيانات الخاصة باستعلامات العملاء في نموذج تخطيط موارد المؤسسات – دراسة حالة
 
Subject : Data Mining 
Document Language : English 
Abstract : Customers always play a key role for the establishment or mean of crisis for any organization. In this paper, we applied data mining techniques on MADAR data for the perfection and development of the organization as well as making their customers more and more satisfied and contented. In the presented model we specially kept customers on the top and emphasized and highlighted the role of customers for every organization. By using their characteristics and surroundings we clustered the data on the basis of action taken against the raised question. In addition, the clustered data employed on the Apriori algorithm and finally, we discovered new rules and patterns from the database for formulating the process in adequate and satisfactory milieu. For the best implementation we used two data mining techniques; Clustering and Association Mining, to get most valuable, informative and strong results for this organization. This is the way to have the best association and gratify their customer in future. 
Conference Name : IEEE/IKM an International Workshop on Interesting Knowledge Mining, Seoul, Korea, 2009, pp 2000- 2005. 
Duration : From : 00 AH - To : 00 AH
From : 00 AD - To : 00 AD 
Publishing Year : 1430 AH
2009 AD 
Number Of Pages : 00 
Article Type : Article 
Added Date : Monday, June 25, 2012 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
Abdullah Al-MudimighAl-Mudimigh, Abdullah Investigator  
Zahid UllahUllah, Zahid Researcher  
Farrukh SaleemSaleem, Farrukh Researcher farrukh800@yahoo.com

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